November 3, 2014 — Providing support for your themes offers tremendous opportunities to educate people, from explaining how to make a child theme to teaching simple CSS tweaks. It also presents challenges, like writing easy-to-follow setup documentation for a complex theme, or handling requests for help outside official support channels. This session looks at how to support your theme well while making users happy and staying sane – a winning combination in the world of theme development.
March 28, 2014 — Visual Editor stopped working? Plugin update gone awry? Getting useful help when you’re stuck on a WordPress problem is not always as straightforward as it seems. This session is packed with tips on how to ask for assistance in the WordPress support forums and other arenas – in a way that will let others help you more easily and effectively. It covers some handy techniques for basic troubleshooting on your own – before contacting tech support.
July 29, 2013 — While building a site for a fictitious event, learn how to add variety by using plugins to easily create columns, display information in tabs, add social media buttons, generate contact forms, and lots more – all without manually coding anything!
December 8, 2012 — The huge range of community-contributed plugins is one of the most valuable features of WordPress.org. But how do you determine what’s a safe and effective plugin without being overwhelmed by choice? Learn how to make an informed decision about which plugin to use – and how to troubleshoot any conflicts that may crop up.
February 13, 2012
October 24, 2011
October 8, 2011