November 10, 2016 — Knowing how to build a site with PHP & CSS is very helpful when it comes to building a site for clients. But it isn’t the only thing you need.
Knowing how to get clients, how to manage clients, how much to charge them, and how to get them to recommend you to other clients are things that every business owner should know.
November 9, 2016 — Spend time talking with a group of freelancers and the conversation will inevitably include someone’s unfortunate experience with a terrible client. Most freelancers have a story or two (or eight). While bad clients can’t be completely avoided, there are strategic steps any freelancer can take to contain the impact of a bad client.
In this session, Nathan explains how to create a system that preserves workflow and keeps problem clients in check.
November 1, 2016 — This lightning talk is going to highlight a few useful tips and suggestions to a)avoid some common mistakes developers make with clients, and b)set better standards to improve client/developer relationships.
October 28, 2016 — Numerous ways you can remove blockers from your website creation processes and reduce timelines while creating quality product and happy clients.
August 22, 2016 — Exploring the different ways we can keep our clients happy, what tools are available to us to enable this, and some basic ideas to make it simple to have happy customers. Plus what to do with the unhappy customers (other than run away, of course). It is all stuff that we know already but perhaps need reminding of, and putting a system in place so we can get the work done.
A happy client manual, if you will…
August 14, 2016 — Spend time talking with a group of freelancers and the conversation will inevitably include someone’s unfortunate experience with a terrible client. Most freelancers have a story or two (or eight). While bad clients can’t be completely avoided, there are strategic steps any freelancer can take to contain the impact of a bad client. In this session, Nathan will explain the how to create a system that preserves workflow and keeps problem clients in check.
Four strategies that will keep problem clients in check.
Five monsters you should know and how to contain them.
The payoff of building good fences.
July 4, 2016 — Whether it’s differences between European and American business cultures, or the age-old battle for budget allocation between marketing and IT departments, how do you optimize your interaction with clients that have different personalities and business practices than your own?
April 21, 2016 — For the past year, Adam has helped run his family’s restaurant, Grandaddy’s. In this lightning talk, he’ll share how whether your selling waffles or widgets, you need to relate to the customer, build a rapport, and anticipate their needs before they even ask.
April 19, 2016 — Managing expectations is the key to maintaining a healthy relationship with clients. Almost all conflict between clients and vendors can be attributed to misaligned expectations.
During this session, Steve will share his best tips gathered through real-world experience over 20 years in the digital industry. You will learn how to prevent problems before they happen, how to properly communicate expectations, how to assess and anticipate client needs, how to diffuse difficult situations and more.
Having positive client relationships leads to better productivity, which leads to more profit. And who doesn’t want that?
April 19, 2016 — This lightening talk will be for those who are looking for ways to optimize their existing WordPress site or planning to start a new WordPress site on the right foot! I’ll be covering helpful tips to keep in mind when creating new content for your WordPress. Making your site google bot friendly, optimizing content with keywords and more!