July 10, 2010 — Usability is vital to website success; if people can’t use it, they won’t. Steve Martin will show you that little usability changes can make a BIG difference and teach you how to run user testing sessions on your own. He’ll also be conducting a usability test live with the audience.
May 15, 2010 — Frederick Townes from Mashable discusses what to do when you run into a problem developing an engaging user experience. Understand the techniques that prevent your users from spending more time on your site or from getting a small boost in sales or rankings. Learn how performance is a building block for success with practical examples in this keynote presentation from WordCamp Denmark.
Slides for this presentation are available here.