February 17, 2013 — This presentation provides information and insight into what it takes to provide ongoing maintenance for a client or community based on WordPress. bbPress for a support forum and BuddyPress for creating community are discussed. Also best practices for keeping things up to date. A variety of community-based and premium solutions are discussed as well as a discussion about incentives for community participation. This is geared towards engaging your community to help each other by creating an environment that rewards that kind of activity.

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February 23, 2010 — If you’re a freelancer, a web design agency or simply a WordPress consultant, Technical Support for WordPress is a way to provide quality support to your clients. After setting up a WordPress powered website for your client, install the Technical Support plugin, which will enhance your client’s Dashboard with a new widget for submitting support tickets directly to your e-mail. Konstantin Kovshenin leads you through a demo of this plugin, available in the Plugin Directory here.