Fred Meyer: Explaining Hard Things to Humans – The Principles of Effective Technical Communication

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October 6, 2015

Every technically minded person needs to know how to communicate technical knowledge clearly and effectively. This talk examines the fundamentals of “explaining hard things to humans,” including:

– What makes technical communication uniquely difficult, and uniquely important.
– Avoiding two major impediments to technical communication: arrogance (relating to gaps in knowledge as a hassle or irritation) and breeziness (attempting to gloss over gaps in knowledge).
– How and why to make technical communication both audience-aware and strategic – tailored to both the knowledge level of the audience and the goal of the communication.
– The value of analogies in technical communication.
– Principles of clear technical writing.

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WordCamp Los Angeles 2015 32


Fred Meyer 2


Client Communication 15
Client Relationship 50
communication 34
Technical Communication 3
training 12


English 9255

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