January 8, 2025 — En esta charla, Joakim nos introducirá a los datos abiertos de WordPress, un recurso valioso para entusiastas de la comunidad.
Aprenderás sobre algunas de las principales fuentes de datos que WordPress pone a nuestra disposición.

Además, Joakim nos mostrará cómo acceder, consumir y procesar estos datos utilizando herramientas de software libre al alcance de cualquiera, como Python y Jupyter Notebooks. Usaremos un ejemplo práctico que se resolverá en directo.

January 4, 2025

January 4, 2025

January 4, 2025 — Join me for an insightful exploration into the dynamic fusion of WordPress and React, as we delve into the world of Gutenberg blocks. In this engaging talk, we’ll uncover the secrets behind crafting captivating content experiences using custom Gutenberg blocks built with React. From enhancing user engagement to streamlining content creation, discover how this powerful combination can revolutionize your WordPress workflow. Whether you’re a seasoned developer or a curious enthusiast, this session promises to inspire, educate, and equip you with the knowledge to harness the full potential of Gutenberg blocks.

January 4, 2025 — Join Wahid bin Ahsan for a focused exploration of the data-driven EDIT UX Framework, designed to transform product redesigns. Learn how this framework guides you through a structured process to create intuitive and accessible products, perfectly aligned with user needs and business objectives. Discover strategies to maximize user satisfaction, boost conversions, and enhance your product’s market performance.

January 4, 2025

January 4, 2025

January 4, 2025 — As a self-identified ‘No-Code Contributor’ within the WordPress ecosystem, I advocate tirelessly for the empowerment and inclusion of underrepresented communities. My commitment stems from a deep belief in the importance of diversity and the unique perspectives it brings to the table. In my role as a Team Rep for Making WordPress Polyglots, I work to amplify the voices of those who may not have traditionally been heard within the WordPress community. By championing the contributions of underrepresented individuals not only from my local community, Dhaka WordPress Meetup Chapter, I strive to create a more inclusive and equitable environment where everyone’s talents and insights are valued. By fostering an environment that encourages collaboration and inclusivity, I aim to break down barriers and create opportunities for women to contribute their unique insights and expertise. I am a facilitator of WP Diversity within Bangladesh and try my best to help encourage women to contribute more and also make an impact. Moreover, fostering a more inclusive environment within the WordPress community has the potential to benefit hundreds and thousands of people worldwide. By amplifying the voices of underrepresented communities, we empower individuals to share their stories, insights, and expertise, thereby enriching the collective knowledge and resources available to the entire community. This not only strengthens the WordPress ecosystem but also expands its reach and impact, ultimately benefiting users, developers, businesses, and organizations around the globe. By championing diversity and inclusion within the WordPress ecosystem, we not only create a more equitable and welcoming community but also unleash the full potential of our collective talents and contributions. Together, we can build a future where everyone has the opportunity to thrive and succeed, regardless of their background or identity.

January 4, 2025 — We’ll explore strategies to ensure High Performance MySQL for WordPress, focusing on optimizing database efficiency for better site performance.

January 4, 2025 — The surge of AI tools like ChatGPT and Gemini is poised to reshape the customer support sector in 2024. Unlike in 2023, where AI’s impact was notable, this year promises even greater changes. So, instead of fearing these changes, consider them as career opportunities. Embrace those AI tools to boost your efficiency in customer service, enabling you to solve complex problems easily. As AI becomes a part of the equation, chatbots can now engage in natural conversations, understand customer concerns, and offer solutions. While Chatbots handle simpler tasks like FAQs, the human support team remains critical for tackling critical issues and managing frustrated clients. According to a survey done by Tidio, 62% of consumers would rather use a chatbot than wait to speak with a customer service agent. The addition of chatbots accelerates customer support by providing immediate responses and freeing human agents to address urgent matters. By delegating simple and repetitive queries to chatbots, you’ll be free to address customers with more urgent concerns and complex issues. Even if you’re not a tech expert, AI tools like ChatGPT and Gemini can empower you to resolve complex issues quickly. Learning how to type effective prompts unlocks the full potential of AI and becomes a game-changing skill for every support specialist. For instance, imagine a situation where a customer needs a code snippet to solve a problem on their WordPress website. Traditionally, this might require extensive online research on Google or YouTube. However, with a well-written ChatGPT prompt, you can get the code snippet immediately, share it with your customer leading to instant customer satisfaction. Moreover, AI is designed to augment human capabilities, not replace them entirely. Human agents bring irreplaceable qualities like empathy and creative problem-solving to the table. Train your staff not only on the functionalities of tools like ChatGPT but also on writing the right prompts to maximize their effectiveness. To sum it up, in 2024, the customer service industry is undergoing a major AI revolution. If you don’t adapt and equip yourself with these tools, you risk falling behind in this transformative era.