October 26, 2018 — Cynthia Ng (@TheRealArty) gives us her views on Accessibility on Content and WordPress websites with a special focus on the laws in Ontario, Canada.
Presentation given at Cowichan Valley WordPress Meetup.

Presentation Slides »

October 26, 2018 — WordPress Multisite use case for white label SaaS from Sam Burdge

October 26, 2018 — We all use the internet, heck as WordPress users most of us even help make it. WordPress is the GUI-based website builder that is easy to learn but hard to master. It is used by millions of people in countless ways — from tricking out a pre-existing website, to tracking complex statistics, or just to troll your friends. WordPress as a platform has shaped the Web like no other. So what has this amazing open-source creation really done to the Web?

Come to my session as we dig deep and find the profound changes WordPress has made on the Internet. We will explore WordPress as both a platform and a concept to understand how coloring outside of the lines and letting go of the reins can actually improve your customer’s satisfaction and your product overall.

October 23, 2018 — The database is perhaps the most important piece of your infrastructure. The database contains all your important e-commerce data and must be kept secured. The database performance often defines the overall performance of your WordPress site. In this talk I the most important things every WordPress developer should know about MariaDB/MySQL to be able to build and operate their site optimally.

October 22, 2018 — No matter if your product, business plans or plugin is functional and well crafted: there comes a time where a user or client knocks at your door, and they aren’t happy at all with you.

Supporting users is not an easy job, not to mention when they’re angry or upset, and this can affect your emotional and professional balance.

In this talk I’m going to share some useful tips and tricks I deploy when dealing with upset customers, to turn them into a potential happy users.

I’ll also share my advice on how to maintain an assertive and positive attitude when things go south.

This talk aims to all the people who can possibly interact with users and are looking to fine-tune their customer support skills.

October 22, 2018 — You’ve probably heard the phrase, “You don’t get a second chance to make a first impression”.

It can be applied to everything from meeting your future in-laws for the first time, to selling your home, to…you guessed it, having an compelling website.

Is your website content presented in the best way possible to attract and keep readers? Stumped on how to take a great photo or find a fabulous graphic?

How can I put my best foot forward if I’m not a trained journalist, graphic designer, or professional photographer?

We’ll talk about practical resources and advice that beginners to seasoned veterans can use to improve their content and their perception to their audience.

Presentation Slides »

October 21, 2018 — Participants:
Carlos Fischer Fernández
Christoph Daum
Jacobo Villegas
Maria J. Aragon
Walter Ebert

October 14, 2018 — Every open source project is made up of more than code.

It’s more than pixels, more than binary. People create the code, craft the experience, test and support.

To keep a community healthy we need to recognise the people behind the text.

Open source really is people source and the trouble is we keep forgetting that.

This talk is part call to action and part wake up call, lets start thanking rather than following a dramatic hashtag.

Lets start caring for the people that are our source.

Presentation Slides »

October 14, 2018 — This talk is for anyone who is or wants to be their own boss, either as a freelancer or the next big thing.

Rich will discuss what it takes to be an entrepreneur; telling anecdotes, offering tips and advice, and sharing a little insight into the opportunities WordPress has to offer.

October 14, 2018 — The talk is meant to interest users, who having got a website, are writing articles for it.

I would guess that the professional writers could happily add extra ideas to my talk.

So, I’ll offer a set of guidelines that enables writers to assess if their article could be easier to read. Little bit on SEO and typography perhaps.