September 10, 2023 — How do you know if your team can handle a new project 6 months from now? Do you know who your most profitable clients are? Your least profitable? How did you decide on your hourly rates, or how much to discount large builds and retainers? How does anyone manage to make a reasonable estimate on a fixed-price build for a site that doesn’t even have specs yet?

Running a small to medium dev firm is often more art than science, but I will show you how to make the best business decisions you can with the information that you have.

July 12, 2019 — This session will focus on: Identifying and managing client fears
, Educating clients on the development process and the value of developers
, Setting expectations with clear and timely communication
, Defining project scope, deliverables and two-sided timelines
, Managing conflict
, Building long-term client partnerships