November 12, 2017 — In this talk, I’d like to share the story of how our WordPress hosting team nearly broke down under its workload and how lean and agile methodologies brought us back on track. With all its interruptions and incidents, web operations work sometimes feels like having to juggle chainsaws while baking a souffle…
In 2016, freistilbox suffered heavily from our failure to keep our work in flow. Internal initiatives and feature projects got delayed more and more, in some cases by months. Then we noticed a huge drop in customer satisfaction and trust. Finally, team members started showing severe signs of burnout such as fatigue, frustration and the feeling of letting everyone down. This required quick and major changes.
In the last six months, we’ve completely overhauled how we manage our work load, and I’m happy to say we’re back on a healthy trajectory. In my talk, I’d like to share the details of what we did wrong and what got us back on track.
December 10, 2016 — Burnout takes many forms. From mental and emotional fatigue all the way down to physical ailments, it’s a problem that everyone will face at some point in their career. There is a lot of information in the world about self-care for your mental and personal health, but it’s harder to find information about how to care for the causes you’re passionate about. Just like fatigue of the mind and body can plague someone who is experiencing personal burnout, it’s also possible to experience that same fatigue when it comes to the “why” behind your passion. Join me as I talk a bit about how I keep loving what I do and the things I’ve done to help others love what they do as well.
July 1, 2016 — Our work can be stressful, and when stressed we face many problems stemming from burnout, anxiety, depression, and others. In this talk, I’ll walk through my own experiences with anxiety as I’ve progressed in my career, and share the strategies I’ve found that can help developers and support take care of themselves, along with the support that companies can provide for prevention