April 13, 2017 — Una guida semiseria per tutti i freelancer, gli account e gli sviluppatori che come me lavorano in agenzie e devono quotidianamente spiegare ai clienti perché si è deciso di usare WordPress per i loro siti.
October 7, 2016 — Agencies and freelancers exist in order to serve clients: without clients, there’d be no work. Despite – or maybe because of- this fact, we often find those same clients frustrating.
In this talk I’ll share 10 lessons learned for managing clients: during the new business phase, while projects are ongoing, and as projects complete.
Managed properly, client relationships can be tremendously rewarding and fulfilling, even if they do occasionally make you want to bang your head against a wall.