March 29, 2021 — Learn how to encourage participation and engagement through horizontality, openness, and transparency.

March 20, 2020 — Working from home, or living at work? How to stay productive while your own psychology is working against you — and how disconnecting is the key to work/life balance.

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June 25, 2019 — Remote work is all the rage these days as more and more companies have started to go remote or offer remote friendly positions, but not everyone knows how to navigate this new reality.

I’m going to talk about the fabulous benefits of remote work, the potential pitfalls and how to mitigate them, how to hold on to your sanity, not need to shrink the kids (if you have them), and have a grand old time doing it all.

Presentation Slides »

May 7, 2019 — Good software engineers can be found anywhere, and embracing remote working enables you to tap into that global pool. But just because you *can*… does that mean you *should*? In this talk, I’ll go through some dos and don’ts, talk about some pitfalls, and hopefully guide you towards doing remote the right way. I’ll include some stories that draw on my experience working in technical recruitment for clients who have been on both sides of the do/don’t scale, as well as Automattic’s decade-plus experience as a fully-distributed company.

May 18, 2017 — Mason is passionate about remote work culture and measuring support effectiveness. Mason manages customer expectations, troubleshooting, and consulting work with the same criteria – education to increase success.