Word-of-mouth advertising – and a good reputation among customers – is still your most valuable marketing and public relations asset in the digital age. On the Internet, a positive reputation can take you farther than ever… and a few bad reviews can sink your sales overnight.

In this short workshop, experienced online marketing coach Tammy Finch is going to show you:

 How to monitor reviews and respond to negative feedback

 How to manage (and separate) your personal and professional personas

 How to use social media profiles and other digital tools to get feedback from buyers

This should be considered a must-attend session for any marketer or business owner.

Presentation Slides »