After nine years in the Amazon ecosystem, I’ve seen what makes or breaks e-commerce at scale, and it’s not just the tools, but how you build and operate. In this talk, I’ll explore how lessons from Amazon’s merchant experience can guide smarter decisions in the WordPress ecosystem. From UX bottlenecks to payment friction, and from SKU complexity to performance tuning: we’ll unpack real-life challenges and show how WordPress (and WooCommerce) can be positioned to meet the expectations of serious e-commerce operations, without the cost and complexity of an enterprise DXP. If you’re struggling to scale, this session will offer actionable ways to simplify, optimize, and stay lean.

Presentation Slides »