Why do some ecommerce stores thrive while others struggle to grow? The biggest players in ecommerce – from Amazon to Macy’s, Booking.com and Sephora – have mastered proven strategies for converting visitors into loyal customers. In this talk, Katie Keith will break down four real-world case studies from leading global stores, showing the specific features that drive their success – from Amazon’s upsells and subscriptions to Macy’s product discovery, Sephora’s swatches and rewards, and Booking.com’s use of urgency and social proof. For each example, you’ll see how to apply the same techniques in WooCommerce using plugins and smart design choices. Packed with actionable insights, this session will give you a clear roadmap to implement battle-tested tactics in your own store – without needing an Amazon-sized budget.

Presentation Slides »