July 25, 2025 — Is your current approach old and outdated? Haven’t let go of the Classic Editor or traditional theme design and editing techniques? In this interactive presentation, we’ll ‘hike’ through a case study for a site rebuild:
– Highlight some considerations that occur when transitioning from classic editor/themes or page builders to Full Site Editing (FSE) with Blocks;
– How do you choose the right ‘equipment’ to design your WordPress sites?
– Review a comparison matrix for choosing a website tool approach for this project;
– Determine when it is time to make the switch; and
– Review a timeline of Gutenberg phases focusing on feature additions through core updates.
This presentation is perfect for those new to WordPress or those STILL hesitant to switch more than six years into Gutenberg and FSE.

July 25, 2025 — Uncover how artificial intelligence is reshaping WordPress site management across every stage—from user-friendly onboarding and swift setup to innovative content creation, continuous maintenance, insightful market research, top-notch customer support, and streamlined code builds.

The discussion explains how AI automates daily tasks, fine-tunes content strategies, and speeds up custom code generation. Attendees also learn about sandbox tools such as WP Playground, which enables safe testing and rapid prototyping, and a balanced look at the benefits and challenges of employing AI for custom plugin and extension development. With numerous hosting providers initiating agency partner programs, this talk provides practical insights for creating faster, more intelligent, and secure WordPress sites.

July 25, 2025 — Allie and Clare are a project manager and a developer working at an agency of 9 FTEs supplemented by partner agencies and trusted contractors. Our agency specializes in open-source websites for non-profits, and has been fully remote since its founding in 2010. We build and maintain WordPress sites, support our clients as they update their content, and work with them to ensure their websites evolve to meet their organizations’ changing needs.

We’ve developed a team culture that enhances our productivity as well as our individual well-being and professional development. We’ve found that working remotely allows us to bring our best selves to our work, to better serve our clients and each other. We’d love to share some ideas that might work for your team, from how we manage projects big and small to how we cover each other’s time off.

Allie and Clare will discuss the tools and tactics that our team uses to keep everyone focused and friendly. Allie will speak from the project manager’s point of view, with insight into scheduling, estimating, and resource allocation, and Clare will describe how our team works from the developer’s perspective – technical approaches and tools in use by our agency. We’ll demonstrate various apps and services that facilitate remote collaboration, how we use them, and the strategies and processes we use for developing relationships when we’re all in different places.

July 25, 2025 — In the vast ecosystem of WordPress, while many high-quality plugins enjoy widespread popularity, there are hidden gems that can significantly enhance your website development experience. Victor will introduce three under-the-radar plugins — Pods (free custom content type framework), Microthemer (freemium visual CSS editor), and qTranslate-XT (free multilingual framework) — that he has relied on for almost every website he has built since his first year of using WordPress 8 years ago. Aimed at beginner to intermediate WordPress developers, this session will showcase how these less-known plugins can provide powerful functionalities that may empower WordPress developers to do more with WordPress.

Presentation Slides »

July 25, 2025 — With extensive experience as a Customer Success Agent at Saturday Drive Inc. (Ninja Forms) and previous roles as a Support Engineer at Elegant Themes (Divi), OnTheGoSystem LTD (WPML), and Client Success Representative at SiteCare LLC, I understand the critical role that exceptional customer support plays in business success.

Research shows that 72% of happy customers share their positive experiences with six or more people. This powerful word-of-mouth can drive growth, while bad customer service can spread like wildfire. A staggering 89% of customers feel frustrated when they must repeat issues to multiple representatives, highlighting the need for seamless communication.

Additionally, 85% of consumers are willing to pay more for a great customer experience, emphasizing the importance of investing in support teams. However, it’s crucial to remember that only 1 out of 26 unhappy customers will voice their complaints; the rest may simply walk away without feedback. Creating an environment where customers feel valued is essential.

Offering self-service options—such as blog posts, public forums, and YouTube tutorials—can empower customers to resolve issues on their own, reducing frustration. Furthermore, online reviews are 12 times more trusted than traditional marketing efforts, making it vital to encourage satisfied customers to share their experiences.

In my session at WordCamp Johor Bahru, I will share actionable strategies to create a stellar customer support experience that not only retains clients but also transforms them into passionate advocates for your brand. Let’s ensure every interaction counts!

Presentation Slides »

July 25, 2025 — This is a two-day WordCamp Bhopal recap video which includes highlights of openverse walk, contributor day, and WordCamp.

July 25, 2025 — In this insightful session recorded during a local WordPress Meetup, Krupa Nanda walks attendees through the process of contributing to the WordPress Testing Team. Whether you’re a developer, tester, or someone new to contributing, this session offers a clear, hands-on guide to getting started with testing WordPress releases, reporting issues, and improving the software’s overall quality.

Krupa Nanda covers:

1. The role of the WordPress Testing Team

2. How to set up a testing environment

3. Participating in release testing and test scrub sessions

4. Submitting feedback and bug reports effectively

Tips for new contributors

This session is a valuable resource for anyone looking to contribute to the WordPress project in a meaningful way, even without writing code.

Presentation Slides »

July 14, 2025 — Panel discussion: Page Builders

July 14, 2025 — Attribution remains one of the most persistent challenges for WordPress plugin developers — how do you know which channels actually drive installs, activations, and real usage? In this talk, we’ll go beyond theory and unpack the real-world attribution playbook that Usercentrics used to untangle this exact problem. Join us for a tep-by-step breakdown of how Usercentrics approached attribution for their own WordPress plugin. From identifying critical blind spots to stitching together data across platforms, you’ll learn how the team established privacy-led framework to track meaningful conversion paths. We’ll cover tools used, integration tactics, team alignment, and lessons learned the hard way — all aimed at helping you do the same. Whether you’re a product manager, marketer, or plugin developer, this session will give you a proven roadmap to decode attribution in a fragmented plugin ecosystem — and finally answer the question: what’s really working?

July 14, 2025 — Overview of the 2025 event in Basel