November 14, 2019 — To automate or not to automate? Is automation impersonal, ineffective, or overdone? Or is it the key to unlocking retention and efficiency? This discussion digs into how automation applies to online stores, and how it can influence sales, processes, and customer relationships — especially when it comes to retention. We’ll also review how to identify areas for automation as a merchant or developer and where it’s most impactful.
December 5, 2018 — Most of the battle in building a great software product is understanding your user’s job stories: how will your software be used, and who will be using it? This session will look at best practices in building plugins for eCommerce users, from great code foundations to excellent user experience.