November 24, 2020 — His talk will cover more about conversational intelligence (or chatbots as we colloquially call this) which is changing the way businesses around the globe are interacting with the customers.

Govind will also draw your attention to how chatbots are reducing human workflow on support centers, and how it’s going to be a common aggressive marketing initiative down the road. Briefing some interesting facts and thoughts about Chatbots, its history, few tools, a couple of design principles, and a demo of creating an MVP chatbot.