November 25, 2024 — Did you know that even if you think like the most common thinking profile, less than 20% of the world think like you? This is mind blowing when you think about it! Unlock the potential of your (WordPress) business with Whole Brain Thinking. Discover how to communicate more effectively with clients, improve sales conversions, and deliver exceptional service. Join me for this session where we’ll explore how leveraging the different modes of thinking can transform your client interactions, and those of your end client too! Key Takeaways: • Learn techniques to understand and communicate with diverse clients • Discover practical strategies to enhance your sales conversations • Gain insights into improving service delivery communication.

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March 11, 2020 — This talk will apply to other business owners in the audience too, as although I’ll be talking about WordPress website delivery, the concepts can be mostly applied to other businesses.

December 2, 2018 — Jane is joining us to explain to us how to package your web services to make you more money, while at the same time saving you time. She’ll explain the hows and whys of offering tiered packages, how to determine what to include in packages, how to market the upsells to higher packages, and why your top package is probably what you currently offer as your entry-level!

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August 17, 2018 — Small businesses make up around 97.5% of all the registered businesses in Australia.

As such, they’re a market that shouldn’t be completely ignored. They do often need more help to get a website that works for them, and that’s where this session comes into play.

Jane developed her own website brief after finding many business owners were not given or talked through a proper brief by their website designers/developers.

They were left with sites that don’t work- they don’t attract leads, and don’t convert to sales once there.

There are also common frustrations around the handover of the site (or complete lack of), and where web developers can stay involved without taking over.

In this session, Jane wants to step you through how to develop a website brief with a small business client, how to correctly manage their expectations, deliver a website so they get a great result, and both parties walk away happy.

Lessen frustration and miscommunication and earn five star reviews! Key takeaways – Key questions to ask your client to help the website connect with their clients – Clients you should probably avoid – How to reduce frustration, miscommunication and rework – Getting great reviews – Handing over the site – Retaining the client.

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