August 19, 2018 — This talk is aimed at users to get the most out of their WordPress publishing experience.

Kristen’s talk will include some of the overlooked parts of WordPress admin such as:

The Help menu.
Screen Options.
Drag & drop media.
Inserting multiple images at once.
Use the Edit Selection section of media dialogue.
Page Ordering.
Bulk Edit.
Emoji.
And many more!

Presentation Slides »

December 3, 2017 — Well, maybe this is just another REST API talk, but it’s well worth talking about now that the REST API is included in WordPress!

This talk will include some background on the REST API, helping you understand what’s so great about it. You’ll also hear about ways to use the REST API both within your WordPress projects and without.

If you’ve been wondering what the fuss about the REST API is, what it’s good for, or how to get started using it, this talk is for you.

Presentation Slides »

December 20, 2016 — This talk will cover some things I’ve learned working customer support for WordPress.com. These things include:

when you need to get in-your-face
domains are hard
never reply upset
kill with kindness
when support informs development

Presentation Slides »

October 2, 2015 — This talk is aimed at users to get the most out of their WordPress publishing experience.
Kristen’s talk will include some of the overlooked parts of WordPress admin such as:

– The Help menu.
– Screen Options.
– Drag & drop media.
– Inserting multiple images at once.
– Use the Edit Selection section of media dialogue.
– Page Ordering.
– Bulk Edit.
– Emoji.
– And many more!