Speakers: Kyle M. Brown

  • Kyle M. Brown: Support, Customer Experience, and WordPress

    Kyle M. Brown: Support, Customer Experience, and WordPress

    WordCamp D.C. 2017Speaker: Kyle M. Brown

    November 16, 2017 — This talk will cover best practices that you can use to get effective support from theme and plugin shops as a freelancer, blogger, agency, enterprise, or government client.

    From the other side as a customer support provider, this talk will also discuss best practices that you can use to provide effective support to your customers for your theme, plugin, or service.