‘Technical Communication’ Videos

  • Joe Schaffner: Make a Good WordPression – Tech Blogging for a Reluctant Audience

    WordCamp US 2015Speaker: Joe Schaffner

    December 13, 2015 — Educational technologists often find themselves in the unenviable position of tech-change communication at their institutions. While there came be a lot of enthusiastic educators advocating for such change, there can be just as many who regard a school’s adoption of new technologies like learning management systems as an imposition on their profession. A WordPress blog can serve both audiences as an information resource and training tool. This session will look at the University of Pennsylvania’s use of a WordPress blog as a case for serving such functions, as well as discuss how to apply this type of blogging to other tough tech-change-communication contexts (business, NGOs, etc).

  • Frederick Meyer: Explaining Hard Things to Humans – The Principles of Effective Technical Communication

    WordCamp US 2015Speaker: Frederick Meyer

    December 11, 2015 — Every technically minded person needs to know how to communicate technical knowledge clearly and effectively. This talk examines the fundamentals of “explaining hard things to humans,” including:

    What makes technical communication uniquely difficult, and uniquely important.
    Avoiding two major impediments to technical communication: arrogance (relating to gaps in knowledge as a hassle or irritation) and breeziness (attempting to ignore gaps in knowledge altogether).
    How and why to make technical communication both audience-aware and strategic: tailored to both the knowledge level of the audience and the goal of the communication.
    The value of analogies in technical communication.
    Principles of clear technical writing.
    You’ll leave the talk better able to communicate what you know, and to diagnose and work with common failures in technical communication.

  • Fred Meyer: Explaining Hard Things to Humans – The Principles of Effective Technical Communication

    WordCamp Los Angeles 2015Speaker: Fred Meyer

    October 6, 2015 — Every technically minded person needs to know how to communicate technical knowledge clearly and effectively. This talk examines the fundamentals of “explaining hard things to humans,” including:

    – What makes technical communication uniquely difficult, and uniquely important.
    – Avoiding two major impediments to technical communication: arrogance (relating to gaps in knowledge as a hassle or irritation) and breeziness (attempting to gloss over gaps in knowledge).
    – How and why to make technical communication both audience-aware and strategic – tailored to both the knowledge level of the audience and the goal of the communication.
    – The value of analogies in technical communication.
    – Principles of clear technical writing.

    Presentation Slides »