Fred Meyer: Explaining Hard Things to Humans – The Principles of Effective Technical Communication

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Published

October 6, 2015

Every technically minded person needs to know how to communicate technical knowledge clearly and effectively. This talk examines the fundamentals of “explaining hard things to humans,” including:

– What makes technical communication uniquely difficult, and uniquely important.
– Avoiding two major impediments to technical communication: arrogance (relating to gaps in knowledge as a hassle or irritation) and breeziness (attempting to gloss over gaps in knowledge).
– How and why to make technical communication both audience-aware and strategic – tailored to both the knowledge level of the audience and the goal of the communication.
– The value of analogies in technical communication.
– Principles of clear technical writing.

Presentation Slides »

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Event

WordCamp Los Angeles 2015 32

Speakers

Fred Meyer 2

Tags

Client Communication 14
Client Relationship 45
communication 31
Technical Communication 3
training 12

Language

English 8313

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