‘User Experience’ Videos

  • James Tryon: Watch Edit Repeat: Today’s Story of User Tracking

    James Tryon: Watch Edit Repeat: Today’s Story of User Tracking

    WordCamp US 2017Speaker: James Tryon

    December 10, 2017 — Do you really know how your users are using your site? Do you know where they are coming from? Do you have any idea on what marketing paths are working best that you are currently using?

    In this talk, we will go over real world examples and tools we use on a daily basis to improve our client’s user experiences by removing roadblocks and increasing conversions.

    Buzzwords: Heat Maps, Screen Recording, Analytics, Link Tracking, and Effort

  • Sam Lalonde: Mobile Friendly WordPress

    Sam Lalonde: Mobile Friendly WordPress

    WordCamp Toronto 2017Speaker: Sam Lalonde

    October 24, 2017 — The core principles of a great user experience are Content, Design & Functionality, and Speed. Some people say that we are living in the golden age of user experience but far too often we are technically trudging behind in providing rich and useful experiences and we especially lag behind when it comes to mobile-friendly websites. In fact, 53% of people will abandon a mobile site if it takes more than three seconds to load. Speed is a developer’s problem, a designer’s problem, and also a marketer’s problem. This presentation provides global and Canadian-specific facts and figures about how we are failing people visiting our websites and also covers the ways we can be improving our WordPress websites.

    Presentation Slides »

  • Claudel Rheault, Julien Biguealt: Développeurs et designers UX doivent être #BFF

    Claudel Rheault, Julien Biguealt: Développeurs et designers UX doivent être #BFF

    WordCamp Montreal 2017Speakers: Claudel Rheault, Julien Biguealt

    September 28, 2017 — La conférence présenterais les enjeux et la pertinence d’une collaboration entre UX designer et développeurs. En utilisant le case study d’un projet entièrement réalisé avec wordpress, nous présenterons les plugins utilisés, les challenges rencontrés et comment notre collaboration dès la première journée aura permis d’anticiper les problèmes tant du côté dev que du côté client.

  • Caspar Hübinger: Big Little Shame — a Tale of Empowered User Experience Through Localisation

    Caspar Hübinger: Big Little Shame — a Tale of Empowered User Experience Through Localisation

    WordCamp Europe 2017Speaker: Caspar Hübinger

    June 27, 2017 — Generic masculine terms in the microcopy of a user interface can be difficult to get rid of. In English, many male-centric terms can simply be replaced by more inclusive synonyms, for other languages the exclusion of women is embedded in their very grammar. Since WordPress has committed to “design for the majority”, translation editors face a problem way bigger than just translating as many plugins and themes in as short of a time as possible. This is the story of how just the language we use can exclude people, and how translators play an important role in empowering users through localisation.

  • Jesse Friedman: Improving User Experience and Engagement

    Jesse Friedman: Improving User Experience and Engagement

    WordCamp Portland ME 2017Speaker: Jesse Friedman

    June 6, 2017 — Jesse Friedman has been building websites for 18 years, and exclusively with WordPress since 2006. Since then he has written several books, taught hundreds of students as a professor, and organized dozens of local meetups (and even a few WordCamps along the way).
    In his talk he explain how to build an MVP (minimal viable product). We’ll start by stripping out all the bloat, get rid of all those widgets and start with naked content. Then and only then we’ll start to methodically add features, as they are needed. You will be amazed how much your visitors enjoy just reading your content and engaging with you through simple solutions.

    You’ll walk away with practical strategies around:
    – Building content driven websites
    – Gaining traction and increasing engagement
    – Elegantly monetizing your blog
    – Plus 5 experience tips that will make your website 1 of a kind

  • Monique Dubbelman: The Importance of Information Architecture - How to Organise Content to Improve User Experience

    Monique Dubbelman: The Importance of Information Architecture – How to Organise Content to Improve User Experience

    WordCamp London 2017Speaker: Monique Dubbelman

    June 6, 2017 — The most important factor for people in web design is, that it makes it easy for them to find what they want. Yet, so many websites are so poorly structured, that it’s impossible to do so. If you want to learn what content should be on your site or how your menu should be structured: this talk is for you.

    Information architecture is something serious, however, the majority of businesses have structured their sites in an bad way, using the ITTIR-method – “I think this is right”. While common sense is a useful tool and a lot of sites are very simple (e.g. 5 pages total), there’s a better way to go about it. If you already have tens of pages on your site, you should do proper information architecture analysis. Guiding people through the vast amount of information on offer is something that requires thought and research. Intuitive navigation doesn’t happen by chance. So don’t jump the visual part of of your webdesign too quick, but take plenty of time to think about the architecture of the information you offer on your site.

    This helps you answer user’s four most important questions when they arrive at a website:

    Am I in the right place?
    Do they have what I am looking for?
    Do they have anything better (if this isn’t what I want)?
    What do I do now?
    After this talk you’ve learned what content should be on your website and how you should structure it.

    Presentation Slides »

  • Crispin Read: Object Oriented User Experience

    Crispin Read: Object Oriented User Experience

    WordCamp London 2017Speaker: Crispin Read

    June 6, 2017 — Crispin is a consultant specialising in UX and agile practice. Almost 20 years professional experience of user focussed development and open source frameworks.

    Crispin Read on Object Oriented User Experience had some great ideas on how to take briefs/requirements and break them down in easy-to-understand ways.

    Fitting user focused design methodologies into a development process needn’t be difficult. Our objectives as UX practitioners, as designers, as developers, as product owners etc are the same – to build the best possible thing in the time we have and within budget.

  • Karla Campos: The Current State of UX 2017: Trends, What Works, Future Predictions

    Karla Campos: The Current State of UX 2017: Trends, What Works, Future Predictions

    WordCamp Miami 2017Speaker: Karla Campos

    May 15, 2017 — In this session we will discuss the current state of UX and go over examples of UX done right. We will talk about what works, what the future holds, the process of creating websites people love to use, and ways to improve user experience.

    It’s up to the design/development team to take lead and create amazing UX. In this workshop we will discuss taking that lead. The better the user experience, the more people will want to use and stay on your website. How many times have you loved using a website so much, you recommended it to a friend? Let’s build more of those websites and experiences.

  • Chris Ford: User Experience is More Than Hamburger Menus

    Chris Ford: User Experience is More Than Hamburger Menus

    WordCamp San Diego 2017Speaker: Chris Ford

    April 20, 2017 — Product companies are keenly aware of how important user experience is in the success of their theme or plugin. Designers and developers debate the merits of the hamburger icon, talk about content hierarchies, and strive to create an experience that surprises and delights their end users. We carefully craft, test, and iterate because usability is a make or break component of any digital product. One of the most difficult user experience hurdles to overcome is teaching people how to use them. An intuitive user interface, well defined hierarchy of information, and clear calls to action are a vital component of a positive user experience–but what happens when your product is more complex than you can describe in a five screen on-boarding animation? Bridge the usability gap with education. By educating your users, you’re creating a positive, empowering experience. Education empowers them to use your product without waiting for a response to a support ticket. There’s instant gratification. Who doesn’t love that? Whether it’s written documentation, video tutorials, or hands-on workshops and webinars, explaining complex concepts in a way anyone can understand can be the difference between a product people love and one they…don’t. In this presentation Chris will walk you through how your company can leverage education as a powerful force for improving the user experience of your product.

  • Chris Ford: User Experience is More Than Hamburger Menus

    Chris Ford: User Experience is More Than Hamburger Menus

    WordCamp San Diego 2017Speaker: Chris Ford

    April 18, 2017 — Product companies are keenly aware of how important user experience is in the success of their theme or plugin. Designers and developers debate the merits of the hamburger icon, talk about content hierarchies, and strive to create an experience that surprises and delights their end users. We carefully craft, test, and iterate because usability is a make or break component of any digital product. One of the most difficult user experience hurdles to overcome is teaching people how to use them. An intuitive user interface, well defined hierarchy of information, and clear calls to action are a vital component of a positive user experience–but what happens when your product is more complex than you can describe in a five screen on-boarding animation? Bridge the usability gap with education. By educating your users, you’re creating a positive, empowering experience. Education empowers them to use your product without waiting for a response to a support ticket. There’s instant gratification. Who doesn’t love that? Whether it’s written documentation, video tutorials, or hands-on workshops and webinars, explaining complex concepts in a way anyone can understand can be the difference between a product people love and one they…don’t. In this presentation Chris will walk you through how your company can leverage education as a powerful force for improving the user experience of your product.