Andrew Wikel: Gaining (and not betraying) User Trust in e-Commerce

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January 13, 2016

In this session, we will be going over how to design and secure your site, so that your users trust your site (and you), and then teach you some basics on how to make sure that you aren’t betraying that trust.

We will cover some thoughts on why users trust what they do, and then some practical things that you (as the shop owner) can implement to keep your visitors’ info safe and secure, as well as convey that to your customers.

Learning Outcomes:

The user that attends this session should walk away with an understanding of the importance of gaining your user’s trust in e-commerce, and then various ways to help grow that, as well as make sure that you don’t betray their trust.

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WordCamp Toronto 2015 37


Andrew Wikel 7


E-commerce 106


English 9826

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