Ross is a freelance website developer, communications consultant and accidental WordPress expert who helps organisations use technology to make the world better.

He said In person client and user training can be difficult to arrange, time-consuming, and expensive. He’s using screencasts and animated GIFs in client training and support for a while now and it’s good for everyone involved. He talks through why it’s so good to do, how to get started, what tools and setup you need, and how your work can help others too.