Let’s face it. There’s a gap between what developers care about and what users care about. In this session, we’ll explore what happens when we ignore this simple fact. We’ll discuss what UX is and why the user’s experience matters, how to think like your users, and some new rules we can all get behind. After all, UX is more than just about visual design, but also about making sure systems are set up in a way that makes them easy for people to actually use.