August 31, 2017 — The websites you create aren’t for you nor are they for your clients. They’re for your users. Take your WordPress website to the next level by integrating user empathy into all stages of your UX process and learn techniques and tools that will help your next WordPress project even more successful. We’ll discuss every stage from stakeholder questions and technical requirements gathering to content models and wireframes through the development and how to tailor your deliverables to a WordPress site.
August 30, 2017 — In this talk, I’ll share some practical tools and tips to “sneak in good UX” as one of my bosses used to say, with minimal impact on your budget but a positive impact on your team’s understanding of key problems to solve.
April 14, 2017 — As a developer working at a UX and WordPress agency, I’ve learnt a lot about common UI and UX mistakes. In this presentation, I will talk about how this knowledge helped us eliminate many pain points in WordPress itself and how this benefits the whole WordPress community thanks to open source.
From user registration to email notifications, I will highlight a few areas in WordPress that we thought were difficult to use, and how we solved these issues. This will include helpful advice for developers who want to learn more about UX and designers who want to start contributing to WordPress core.
April 14, 2017 — About half a year ago I gave a talk at a WordCamp in my country.
A big fat elephant had been sitting in the middle of the room since WordPress in had existed in our language, and at that WordCamp I pointed right at it.
I demonstrated how terribly frustrating the presence of that elephant was for people who got to sit in its shadow.
I also presented a plan to get the elephant out of the room in orderly fashion, and bring in unicorns instead.
Many people cheered when I had finished the talk. A few said nothing. Nobody argued the beauty of unicorns.
A couple of weeks later I went to Rosetta and proposed the localizing community should retire the elephant soon now.
Then I introduced the unicorns.
Hell broke loose.
Some people argued unicorns didn’t exist (while looking right at them), and what I had presented was unethical.
Others said the elephant had officially been approved to sit in the room, and as long as no official regulation existed to replace that statute, it would be beyond irresponsible to proceed removing an official animal from an official room, and besides, who believed in unicorns anyways.
A couple of people started to cast rocks.
Luckily, I had friends who helped me out.
When the sun finally came out again, we picked up our courage and moved on.
I kept looking after the unicorns.
I read books and articles about elephants and unicorns, and how that elephant possibly had become so official. And how unicorns were becoming official as well—slowly, but steadily.
There is a filthy big little shame sitting in WordPress’ localized user interfaces, in many languages with grammatical genders: Women are discriminated by default. This talk addresses the need to solve that dilemma—and examples how it possibly can be solved.
April 13, 2017 — Come organizzare il menù di un sito sulla base dei suoi contenuti, dall’architettura delle informazioni alla scelta della tipologia di menù. Un’introduzione alle strategie di mapping – concettuali, tecniche e grafiche – che sono alla base di un sito che raggiunge i propri obiettivi.
April 10, 2017 — How can you truly create an experience without knowing who you are creating it for? Why does so much get made without user research? Why do so many creating experiences not run user tests or engage with their users at any point? It isn’t a privilege of the wealthy agency or invested company. In this talk I’ll show why knowing your users matters and how you can start truly understanding them to make a better experience.
March 28, 2017 — เล่าเรื่องการออกแบบเว็บไซต์โดยคำนึงถึงพฤติกรรมของผู้ใช้ ซึ่งเราจะมองผ่านการทำ User Journey แบบคร่าว ๆ
March 15, 2017 — Fitting user focussed design methodologies into a development process needn’t be difficult. Our objectives as UX practitioners, as designers, as developers, as product owners etc are the same – to build the best possible thing in the time we have and within budget. The difficulties that surround projects are often much more to do with communication and process than they are about the differences between the disciplines. As well as adding weight and dimension to UX discovery, thinking about what we are building as separate and connected objects, and particularly the exercise that I share in this session, can be really helpful in building a foundation for better communication and collaboration across team, discipline and organisation(s).