Whether you are working as a freelancer, or as part of a team, chances are that communicating with customers falls somewhere in your job description. As a website developer, you love the part of your job where you get to develop – but you also need to develop communication and project management skills to help you stay on top of projects, interact with your customers, and make sure that projects don’t spiral out of control or take more money or time than you budgeted.

In this talk, we will discuss the basics of project management. You’ll learn techniques for getting a project started on the right foot – things like making sure that your customer contracts are crystal clear, and setting up clear timelines and project milestones. You’ll also learn how to handle scope creep, and how to deal with projects that have fallen off course.

We will highlight a few (free!) project management tools that you can use to help keep things running smoothly. We’ll go through some developer/client relationship scenarios that come up frequently in our industry, and brainstorm ways to get through difficult experiences.