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Creating a culture of customer satisfaction: how it leads to word-of-mouth promotion

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Published

June 24, 2023

As a Support Engineer for five years, this presenter interacted with many users and customers. Learn more about how to build brand ambassadors and create a culture of customer satisfaction.

Topics include:

  • the importance of customer satisfaction,
  • strategies to create connection and engagement,
  • psychological and emotional factors influencing satisfaction,
  • how to use these elements to build brand ambassadors.

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    Event

    WordCamp Sylhet 2023 6

    Speakers

    Md Kamrul Islam 1

    Tags

    Customer Loyalty 2
    Customer Satisfaction 6
    Customer Support 28

    Language

    English 10266

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    Producer
    Shovonix

    Creative Commons License
    This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
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