Unlocking the Power of Customer Insights: Navigating the Path from Feedback to Innovation in the WordPress Landscape

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October 4, 2023

In the ever changing world of technology, understanding your users isn’t just a strategy; it’s a vital ingredient for growth and relevance. With over 8 years of WordPress expertise, Amanda brings forth a wealth of knowledge in transforming user feedback into tangible product enhancements through the lens of Customer Success.

Amanda’s perspective extends beyond conventional customer interactions. With a profound emphasis on empathy and connection, she has mastered the art of listening to user voices, translating their needs, and collaborating across teams to sculpt innovative solutions.

From uncovering pain points to seizing opportunities, Amanda will guide you through the process of transforming raw feedback into a catalyst for innovation. Drawing from her vast experience working with nonprofits and diverse businesses, she’ll showcase real-world examples of how strategic customer insights can breathe new life into WordPress products.

This session is a must-attend for WordPress enthusiasts, developers, marketers, and entrepreneurs seeking to harness the power of user-centric innovation. Discover how to turn feedback into the driving force behind the evolution of WordPress offerings, and leave with actionable insights to revolutionize your approach to product enhancement.

Are you ready to embark on a journey of innovation fueled by user voices? Join Amanda Gorman and StellarWP in this enlightening talk that promises to reshape your perspective on the intersection of customer success and WordPress innovation.

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WordCamp Rochester 2023 14


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