In ‘How to Break the Internet: Lessons from the Support Desk’, attendees will gain a deeper understanding of the multifaceted nature of web development support. This presentation delves into the challenges and solutions inherent to managing WordPress sites – emphasizing the crucial role of effective customer support. Drawing from real-world case studies, we will also briefly explore the transformative potential of integrating advanced AI technologies, such as ChatGPT, into the support ecosystem. In this session, we aim to equip attendees with knowledge and ideas to elevate their support strategies in the ever-evolving worlds of our clients.

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