February 8, 2018 — As a part of the design team for the biggest WordPress conference in the world — WordCamp Europe, I worked on branding, website theme and various other tasks. As a designer, it was challenging working under “constraints” of open–source, but I pulled through and learned a lot in the process, and I’d like to share that experience with you.

This talk is not about which tools to use or how to pick the project to contribute to. It’s about becoming a better designer by honing your communication skills and empathy towards your colleagues and people who will end up using your designs. By volunteering and contributing to open–source projects you’ll get the opportunity to work on challenging or a particular type of projects you might not otherwise have.

The design is less about making beautiful pictures you can sign your name onto; It’s more about creating a positive impact and improving the experience of the people using it.

February 8, 2018 — Una charla donde veremos como implementar algunos procedimientos y técnicas para potencializar estrategias de mercadeo mediante: tracking, analytics, optimization y automation.

Desde la integración de tag manager hasta la compra de pauta programada.

February 8, 2018 — Identificación de las principales debilidades en los sitios web de gobierno. Cómo presentar proyectos con WordPress a nivel de gobierno. Los retos de seguridad a nivel estatal. El usuario promedio y cómo involucrarlos en la creación de contenido. Convertir a los departamentos de informática en un cliente cooperador. Análisis de plataformas de trabajo, sobre las cuales desarrollar sitios web, como escogerlos, principales ventajas y desventajas

February 8, 2018 — He would also like to talk about the ways he has been able to put food on the table using this and how internet and WordPress have helped him stay at home, work in a lungi and make a career.

February 8, 2018 — Being in IT industry for over a decade Anju knows impactful ways to connect more effectively with client and will be enlightening us on the various aspects of handling difficult clients in a conclusive win-win manner.
She will discuss practical and effective strategies to deal with such clients on the points of retaining them and develop a much stronger client and service provider bonding.
Anju will also discuss client communication balance, some specific tips and, techniques to help you execute and achieve effective results.

February 8, 2018 — In this session, Vatsal would be discussing things around Linux Containers, with a very famous tool Docker. How containers can help deploying WordPress with ease and help scale easily. Brief about using Containers in Production with tools like Kubernatees and OpenShift.

Vatsal will also discuss tools and techniques which help host WordPress beyond a single server, more towards distributed and containerized environment.

February 8, 2018 — Has a client ever wasted your time in a consulting session? Ever had a one-hour consultation turn into 3? Have you experienced the sinking feeling that comes when you leave the consultation and realize you failed to ask a key question? This talk provides answers to these issues and more. Attendees will leave with a clear, memorable outline to manage the client consultation.

February 8, 2018 — In this session, Nikunj will talk about the four most important steps of content marketing in new age digital marketing since digital content marketing is maturing and organizations are looking to invest more in the same.

During this session, you will learn the core importance of ‘Delivering right information at the right time in proper form and through the appropriate platform’.

He will also discuss the top 5 content marketing trends to watch out in 2018 including originality and trust factor of the content.

February 8, 2018 — Prajyot’s session is going to be about the project WordPress for Youth which is spreading WordPress as a culture among the young.

He is going to address the group about the pilot project, the students involved, the overall impact the local community and it’s success. He will also share the future plan along with the story of how everything came about for this journey.

February 8, 2018 — About the Session:

Following points will be covered in the session-
1. Customer BHAGWAN HOTA HE
2. NEVER send template replies to a customer (Every Customer deserves personal attention)
3. Understand Customer queries properly.
4. Take time to replicate issues at your end.
5. Take responsibility ( Accept Mistakes, Be Polite, Request time to Fix)
6. “Converse” with your customers Because Communications is the only key to successful customer support.
7.It is more than okay to request a customer to explain issue in more detail.
8. If a ticket is in a different language than your official language, Kindly try to translate the ticket and try to understand what the customer has to say.
9. Take note of bug customer reports by making a small excel sheet and revert to them when that particular issue has been resolved.
10. If a customer asks about something which is not currently available with your product, return in a very polite way & make him feel he is heard & let him know you would surely think of it. It will surely make his day.