June 17, 2015 — This talk discusses the literal definition, some common misconceptions, benefits and more benefits, as well as what accessibility means to me.

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June 10, 2015 — Welcome To WordPress. Keynote address for WordCamp Seattle 2015: Experienced Edition

June 9, 2015 — This presentation looks at design and development decisions and principles including mobile-first, accessibility, responsive design, and information architecture, and takes a deep dive into the structure of the Underscores theme to show the audience how to build a theme from the ground up to become what you envisioned and more.

June 9, 2015 — A panel discussion on How Non-Profits Can Have an Impact Online by some of the presenters.

June 9, 2015 — Do you know what it takes to make a website that works for everyone? Come to this info-packed session to learn about website accessibility, WordPress accessibility initiatives, and the role that YOU play in making the web more accessible. There are resources, tips, and code snippets galore!

Presentation Slides »

June 8, 2015 — This talk goes through 10 best practices you can undertake to ensure the website you turn over is sustainable, that client and provider leave the experience happier and we all stop wasting each other’s time. Practices covers internal processes as well as inherent WP tools to create better workflow and UI on the dashboard.

Presentation Slides »

June 8, 2015 — How not to give appalling user support
Franz Vitulli
Slides: https://speakerdeck.com/franzvitulli/how-not-to-give-appalling-user-support
The talk touchs on the benefits and challenges of a great user support and training. I’ll share the most common problems I encountered whilst dealing with support. It will also look at how I give the best support I can and the tools that enable me to do so.

WordPress for Good
Tom Greenwood
This lightning talk presents the history and motives for the project, showcase a few “good” WordPress sites and inspire others to use WordPress for their positive projects and submit them to the showcase.

Forging a Career with WordPress: the Possibilities
Rachel McCollin
In this interactive talk I’ll inspire you to think again about the career options open to you with WordPress, and bust some myths about the kind of person you need to be or the kind of background you need to have if you want to make a living from WordPress.

Smart tips and tricks for managing freelancers
Annabel Kaye
“Freelancer is the ‘new employment’. Most organisations use freelancers for some tasks but some even build an entire business model on using freelancers.
In this talk Annabel explores the status of freelancers, how labels can be deceiving and suggests ways to approach hiring freelancers that will protect your business from harm.

5 ways to get better customers and sack the low value ones
Michael Killen
This talk is about how even small ‘1 person working out of their bedrooms’ businesses can:
no more negotiating on price, stop feeling like a bedroom business and look like a professional service, stop low value customers even getting through to you, how to feel more competitive towards other businesses, the responses you need to give to difficult customers

June 7, 2015 — Marketing yourself or your business can be really scary when you’re an introvert who is more comfortable in front of a computer than in front of real people.
There are a lot of introverted folks in the WordPress community looking for freelance jobs, employment, or quality contractors to hire, yet many of us feel scared, directionless, isolated, overwhelmed, and hungry for work.
I share my experience growing from a timid one-person freelance shop to a more confident team of nine great people, including practical tactics for in-person networking, working with freelancers, finding the right fit, and community participation.

June 2, 2015 — Learn how to change the design of your website without hundreds of plugins or years of coding experience. Using easy to learn skills, you will unleash your inner designer, and become a WordPress master!

June 2, 2015 — How can I work out the value of a website? How is the website worth to a customer? How can you use options to increase the amount a customer will spend on on their website? Will customers choose me if I’m not the cheapest option? How do I set an anchor price? Does value pricing even work in the UK? I share my journey so far into value pricing and how are you too can adopt the approach to increase the amount of money you make from building websites.

Presentation Slides »