Speakers: Matt Cromwell

  • Matt Cromwell: Collaborate or Die

    Matt Cromwell: Collaborate or Die

    WordCamp Raleigh 2017Speaker: Matt Cromwell

    June 22, 2017 — Matt is Head of Support and Community Outreach at GiveWP.com and WordImpress.com.

    Matt said during his talk “This presentation will discuss the ways in which you can greatly improve your ability to “WordPress” simply by collaborating with others. Matt will provide first hand accounts of successful business owners and solopreneurs who have benefitted by working closely with other WordPressers both more skilled and less skilled than themselves. Matt will also provide resources and strategies for enhancing your collaboration techniques and ways to find more avenues to collaborate.”

  • Matt Cromwell: How to WordPress – The Big Picture

    Matt Cromwell: How to WordPress – The Big Picture

    WordCamp San Diego 2017Speaker: Matt Cromwell

    April 20, 2017 — Thinking of WordPress as just software restricts your ability to learn it quickly. WordPress is software, it’s a learning platform, it’s a Community, and it’s freedom — literally. Matt will show you how to get the most out of WordPress in your job, in your personal growth, and in your life.

  • Matt Cromwell: Scaling your WordPress Support for growth

    Matt Cromwell: Scaling your WordPress Support for growth

    WordCamp Los Angeles 2016Speaker: Matt Cromwell

    October 8, 2016 — Scaling Your WordPress Support for Growth

    Supporting your products well is one of the best ways to ensure solid growth of your company. But growth also puts additional strain on your support team. This presentation will give you tools to understand how to scale your support before your team gets overwhelmed.

    There are several important factors that go into scaling a support team. The primary ones revolve around the following:
    Understanding Support is Generated from Sales
    Knowing How Much Support You Can Sustain
    Knowing How Much Time you Need to Train New Staff
    This presentation will cover those items in detail with tools, resources, and live data based on our experiences at WordImpress

    Presentation Slides »

  • WordPress Community Interview With Matt Cromwell

    WordPress Community Interview With Matt Cromwell

    WordPress Community Interview SeriesSpeaker: Matt Cromwell

    August 1, 2016 — Matt is the Head of Support and Community Outreach at WordImpress, who built the Give Donation Plugin. He also is plugin and theme developer.

    Matt is married with four children and also dabbles in U.S. history, politics, religion and music.

  • Matt Cromwell: Meeting Your Customers Where They Are

    Matt Cromwell: Meeting Your Customers Where They Are

    WordCamp Las Vegas 2015Speaker: Matt Cromwell

    February 21, 2016 — This WordCamp Presentation is designed for WordPress product developers, or site admins who provide support to their visitors. Support is the best way to get to know your customers better and to learn from their experiences and get educated and informed feedback on your product. But in order to do that well, you need to provide several easy and convenient ways for your users to interact with you.

    Presentation Slides »

  • Matt Cromwell: Getting Started with WordPress the Right Way

    Matt Cromwell: Getting Started with WordPress the Right Way

    WordCamp Los Angeles 2015Speaker: Matt Cromwell

    October 6, 2015 — This talk focuses on Best Practices in getting started with WordPress. Or “Things I Wish I Knew When I First Learned WordPress”.

    Presentation Slides »

  • Matt Cromwell: How To Optimize Your WordPress Site

    Matt Cromwell: How To Optimize Your WordPress Site

    WordCamp Miami 2015Speaker: Matt Cromwell

    July 2, 2015 — This How-To session is designed for bloggers and web admins who have very active blogs on their site and want to make sure they are getting the most out of their images. The How-To covers how to Optimize your images for size, quality, responsiveness, and search engine optimization.

    Presentation Slides »