November 26, 2020 — Sales folk get a bad rap. They are often described as being ‘pushy’, ‘aggressive’, ‘selfish’, ‘two-faced’. But the fact is, to sell and to negotiate is to be human. And the ability to move people and negotiate allows us to thrive not just survive.

We ALL participate in the act of selling and it’s nothing to fear or be ashamed of.

In this presentation you will learn how to reframe the act of selling and embrace the true nature of what it takes to move others and inspire positive change. You will also gain access to important tips for reading a room and learn how to negotiate the most effective way; through collaboration.

Presentation Slides »

November 4, 2019 — A panel discussion with members of the WordPress community exploring ethical issues that can arise when working with clients, with each other, and within the WordPress community at large.

February 1, 2019 — Do you struggle to hold your clients’ interest and keep them on task? Do you suffer from scope creep, money chasing and project fatigue (aka, the project the NEVER ENDS!)?

Clients need (and crave!) boundaries, deadlines and – dare I say – gentle harassment. Learn how to automate the process of content collection, nurture your clients throughout the entire web build process and protect your business from committing to another project that never ends!

January 8, 2019 — Do you struggle to hold your clients’ interest and keep them on task? Do you suffer from scope creep, money chasing and project fatigue (aka, the project the NEVER ENDS!)?

Clients need (and crave!) boundaries, deadlines and – dare I say – gentle harassment. Learn how to automate the process of content collection, nurture your clients throughout the entire web build process and protect your business from committing to another project that never ends!

August 16, 2017 — In this talk, my attorney (Chris Wurster of Levine-Piro Law in Maynard, MA) and I will touch on brand management and reputation protection, how to avoid/handle fake news, protect yourself and clients against defamation. We will provide actionable take-aways, quick tips and basic guidelines as well as legal action to take, should things get out of hand.

We know that this could get boring in a hurry so we will be illustrating these ideas with real-life, entertaining stories and examples.