May 22, 2023 — WordPress is awesome, but everyone runs into issues now and then. Whether you own, maintain or build WordPress sites, troubleshooting is a skill set that will save you time and money.

In this session, you will:
– Learn about the types of WordPress issues you may encounter and how to diagnose them.
– Discover the step-by-step processes that will help you find the root cause of an issue.
– Learn what your next steps are once you know the source of an issue.
– Learn what information you should be providing when interacting with developers or your web host to help speed up the problem resolution process.

November 30, 2022 — Chrome is not just a great browser for viewing websites, but also an invaluable tool for building websites. Out of the box, Chrome ships with “developers tools”. Many web developers are aware of this and make use of some of the tools it provides. However, most developers only scratch the surface of what the browser can do. Join in as we take a deep dive into the Chrome developer tools and learn, among other things, how to:

– Quickly test styling fixes
– Emulate handheld devices to test responsive designs
– Easily navigate and debug JavaScript
– Use the JavaScript console
– View form submissions
– Monitor AJAX requests
– Check for performance issues
– Troubleshoot caching issues
– Create and use your own snippets
– Share replays of website interactions
– Auto-generate front-end tests
– Share the current state of Chrome dev tools with another developer

November 21, 2022 — Whether you own, maintain, or build WordPress sites, troubleshooting is a skill set that will save you time and money.

Learn more about common WordPress issues and how to diagnose them. Find out how to identify root causes with a step-by-step process and determine next steps.

Get tips for constructive communication with developers or web hosts to help speed up a problem resolution process.

August 24, 2022 — WordPress is awesome, but everyone runs into issues now and then. Whether you own, maintain or build WordPress sites, troubleshooting is a skill set that will save you time and money. In this session, you will:

– Learn about the types of WordPress issues you may encounter and how to diagnose them.
– Discover the step-by-step processes that will help you find the root cause of an issue.
– Learn what your next steps are once you know the source of an issue.
– Learn what information you should be providing when interacting with developers or your web host to help speed up the problem resolution process.

November 2, 2020 — This workshop is a continuation of the Troubleshooting Basics workshop. It is aimed at a beginner audience and will help participants learn about using logs to troubleshoot WordPress issues.

The continuation of the Troubleshooting Basics workshop is aimed at a beginner audience. The workshop will cover the following topics:

June 21, 2020 — Learn some go-to processes for resolving common issues, distinguishing user-error from glitches, and requesting support. Get tips for fixing problems faster.

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June 6, 2020 — “WordPress Troubleshooting” by Milos Grubisa and “Tools I use for effective work from home” by Milana Cap.

December 19, 2019 — The talk for this session had to be cancelled after the website and print materials were published. Larry Gauthier was nice enough to serve as a backup!

March 17, 2019 — When there is a problem on your WooCommerce store, knowing where to start in finding the solution can be overwhelming.

I’ll give you an overview of WooCommerce troubleshooting basics, including real life examples, and by the end of this session you’ll be equipped with the tools to track down and solve common WooCommerce issues – from payment problems to display issues.

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June 11, 2018 — Error establishing database connection? White screen of death? Memory exhausted error? Plugin conflicts? No need to panic. Learn where to look first to solve the most common WordPress issues, as well as “insurance”-like best practices for your site like working with staging environments and utilizing backups.

Presentation Slides »