January 2, 2019 — User Experience (UX) and Customer Experience (CX) design are in high demand these days and for good reason. Giant corporations are losing big money, big lawsuits, big customers, market share… or even *worse*. One key factor separating the successful businesses from those not, can be chalked up to an intentionally **diverse** and **inclusive** focus on UX/CX both online and off. Successful design is multifaceted, but a huge factor to UX/CX and Accessibility improvements in digital and public spaces are *directly* linked to an increase of diversity with those who create these spaces. If you think you have nothing to offer when it comes to improving the usability and accessibility of the products and sites you create and/or use, you’re absolutely wrong. In my over 20 years of experience designing solutions for users and customers, I have seen first-hand how important it is that I *unapologetically* bring my own individual diversity to the table. We have come a long way with design, yet still have a long journey ahead. But if we band together with our diverse rainbow of humans (pun intended), we will keep pushing technology forward, and everyone wins.

September 28, 2017 — La conférence présenterais les enjeux et la pertinence d’une collaboration entre UX designer et développeurs. En utilisant le case study d’un projet entièrement réalisé avec wordpress, nous présenterons les plugins utilisés, les challenges rencontrés et comment notre collaboration dès la première journée aura permis d’anticiper les problèmes tant du côté dev que du côté client.

September 25, 2017 — Printing since 1440, 1440年から印刷し続けてきました。現在開発中のWordPressの新しいエディタのコードネームはGutenbergと言います。このプロジェクトでは、WordPressのコンテンツを、現代的な手法で作成・編集するためのUXを開発中です。便利になる、ということ以上に、ウェブサイトを作成すると行為とは何か、タイピングで文字を書き画像をやその他の要素でコンテンツを構成するとは何を意味するのか、そして、その機能がWordPressという世界の28%を動かすソフトウェアに実装される際に考慮されているべきこととは何かを議論しながら開発が進行しています。

本セッションでは、Gutenberg、カスタマイザ、リッチコンテンツ用ウィジェットといった開発中の要素がなぜ、どのように、何を目指して実装されようとしているのかを、開発の過程や議論の様子をまとめて概観しつつ、WordPressの行く末について議論していきます。

August 30, 2017 — In this talk, I’ll share some practical tools and tips to “sneak in good UX” as one of my bosses used to say, with minimal impact on your budget but a positive impact on your team’s understanding of key problems to solve.

August 14, 2017 — Website design and UX principles applied to WordPress websites – from a designer’s perspective. The process starts with discovering client objectives and the website audience. This informs decisions on colors, fonts, and layout. A mood board helps to communicate the design direction for the website and user research informs decisions on website navigation and content hierarchy. Tools of the trade include color, photos, icon and many other resources. Implementing these design discoveries into your WordPress website is not as hard as you think.

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June 2, 2017 — Website design and UX principles applied to WordPress websites – from a designer’s perspective. The process starts with discovering client objectives and the website audience. This informs decisions on colors, fonts, and layout. A mood board helps to communicate the design direction for the website and user research informs decisions on website navigation and content hierarchy. Tools of the trade include color, stock photo and icon resources. Implementing these design discoveries into your WordPress website is not as hard as you think.

May 15, 2017 — In this session we will discuss the current state of UX and go over examples of UX done right. We will talk about what works, what the future holds, the process of creating websites people love to use, and ways to improve user experience.

It’s up to the design/development team to take lead and create amazing UX. In this workshop we will discuss taking that lead. The better the user experience, the more people will want to use and stay on your website. How many times have you loved using a website so much, you recommended it to a friend? Let’s build more of those websites and experiences.

March 28, 2017 — เล่าเรื่องการออกแบบเว็บไซต์โดยคำนึงถึงพฤติกรรมของผู้ใช้ ซึ่งเราจะมองผ่านการทำ User Journey แบบคร่าว ๆ

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March 15, 2017 — Fitting user focussed design methodologies into a development process needn’t be difficult. Our objectives as UX practitioners, as designers, as developers, as product owners etc are the same – to build the best possible thing in the time we have and within budget. The difficulties that surround projects are often much more to do with communication and process than they are about the differences between the disciplines. As well as adding weight and dimension to UX discovery, thinking about what we are building as separate and connected objects, and particularly the exercise that I share in this session, can be really helpful in building a foundation for better communication and collaboration across team, discipline and organisation(s).

October 27, 2016 — There are five rungs to the UX Design Success Ladder, it starts at functional where basic WP templates and development driven plugins reside. If you’ve had a user experience designer work with your site, plugin or template, you’ve likely stepped into the second step, usable. The great UX work starts after that, as we strive to climb the ladder to comfortable, delightful and meaningful. Learn ways to think about elevating design for websites, templates and WordPress products for UX success. We’ll also review real-world examples and open up Q&A around design thinking and execution.