Vladimir Putin is currently the bad guy of the world. Recently his actions are similar to that of an internet troll, whose primary objective is to instigate a negative response and disorder. Join Steve Roy as he breaks down the patented behavioral methods that trolls of all kinds use. Showing you both technical and human approaches to creating a cleaner, and more civil online community space supported by data from Disqus powered communities, this talk gives you practical do’s and don’ts when it comes to dealing with online incivility.

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