Steve Zehngut: Managing Expectations

Continue the discussion

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Published

April 19, 2016

Managing expectations is the key to maintaining a healthy relationship with clients. Almost all conflict between clients and vendors can be attributed to misaligned expectations.

During this session, Steve will share his best tips gathered through real-world experience over 20 years in the digital industry. You will learn how to prevent problems before they happen, how to properly communicate expectations, how to assess and anticipate client needs, how to diffuse difficult situations and more.

Having positive client relationships leads to better productivity, which leads to more profit. And who doesn’t want that?

Presentation Slides »

Rate this:

Event

WordCamp Miami 2016 66

Speakers

Steve Zehngut 13

Tags

Client Relationship 36

Language

English 4019

Download
MP4: Low, Med, High
OGG: Low
Subtitles
Subtitle this video →
%d bloggers like this: