Manuela van Prooijen: Long live the customer – how to get more out of your WordPress business

Continue the discussion

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Published

April 4, 2017

Many companies do not use the full potential of their existing customers. Too often those clients are considered a piece of furniture. The clients are there, but often overlooked and not being paid attention to.

The constant struggle to acquire new customers however is 5 to 10 times more expensive then selling services and goods to existing clients. At my company Weblish we mainly focus on catering our existing WordPress clients in an unusual and refreshing manner. I will share ten of our strategies to create a crowd of happy and loyal customers and as a result: more return (recurring) business.

Rate this:

Event

WordCamp Geneva 2016 18

Speakers

Manuela van Prooijen 2

Tags

Customer Happiness 4
Customer Relationship Management 6

Language

English 5394

Download
MP4: Low, Med, High
OGG: Low
Subtitles
Subtitle this video →
Producer
%d bloggers like this: