Manuela van Prooijen: Long live the customer – how to get more out of your WordPress business

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Published

April 4, 2017

Many companies do not use the full potential of their existing customers. Too often those clients are considered a piece of furniture. The clients are there, but often overlooked and not being paid attention to.

The constant struggle to acquire new customers however is 5 to 10 times more expensive then selling services and goods to existing clients. At my company Weblish we mainly focus on catering our existing WordPress clients in an unusual and refreshing manner. I will share ten of our strategies to create a crowd of happy and loyal customers and as a result: more return (recurring) business.

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Event

WordCamp Geneva 2016 18

Speakers

Manuela van Prooijen 8

Tags

Customer Happiness 5
Customer Relationship Management 8

Language

English 8031

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