Taking that first step from working as a freelancer to making your first hire and becoming an agency is an exciting but daunting step. In this talk I will explain how I accidentally started an agency and strategically grew my WordPress specialist agency from myself to over 40 people over the course of 5 years with minimum staff turnover.
I will cover:

How and when to make hires
Where to find new employees (from developers to operations)
How to create a company culture
How you can ensure your employees are on board for the long run