Meg Fenn and Rachael Dines, Directors of Shake It Up Creative Ltd talk about the pain points that clients face when setting up their business website and how to help them through it. For example, one common pain point is content. Where to start? How much? Does it need to optimised? Another common pain point is deciding whether to manage their own website or pay a web designer or marketing company to do this for them. Do all business owners need to be techy?