June 19, 2017
Sunil Bajracharya, a computer engineer from Tribhuvan University, is currently working for Access-keys. He began his journey with WordPress by providing support for AccessPress theme products. His session focused on way of dealing with product customers, appropriate support channels and providing proper solutions for different type of customers. He also talked about converting customers’ issues into a positive rating for your product and using the rating to have a positive impact on your product sales.