Word-of-mouth advertising – and a good reputation among customers – is still your most valuable marketing and public relations asset in the digital age. On the Internet, a positive reputation can take you farther than ever… and a few bad reviews can sink your sales overnight.

In this short workshop, experienced online marketing coach Tammy Finch is going to show you:

How to monitor reviews and respond to negative feedback
How to manage (and separate) your personal and professional personas
How to use social media profiles and other digital tools to get feedback from buyers
This should be considered a must-attend session for any marketer or business owner.

Presentation Slides »