Devon DeLapp: This Is Not What We Asked For: Avoiding, Preparing For, and Handling Difficult Client Moments

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October 3, 2017

When a web project is going great, client relations is a breeze. But what do you do when its not? Misunderstandings, under-bidding, over-asking, delays, and more can stall that project and sour a relationship. But with a bit of preparation, and pro-active management, you can give your project the best chance at success and turn upset clients into your biggest evangelists.

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WordCamp Seattle 2016 26


Devon DeLapp 2


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