January 3, 2019 — I’ve been a internet marketing consultant for several years. Three on my own. Five within agencies before that. While working at an agency, I was the go-to manager for difficult clients.

Over that time I’ve learned the most important thing clients need to hear: “No.”

I’d like to share with WordPress designers/developers why clients need to hear them say, “no”. I’ll explain how saying, “no” not only helps the client, but helps you provide greater value to them.

I’ll also talk about strategies on how to say, “no” without coming across as an arrogant jerk.

January 3, 2019 — Tawedzerwa who also goes by “Chags” goes through some of the pain points in dealing with difficult clients and how to address them.

Presentation Slides »

October 21, 2018

August 2, 2018 — Enterprise clients are a unique group that requires special attention with their complex WordPress setups. In this talk, we will look at the methods to attract this level of client, how to convince them of the benefits of WordPress, and finally discuss the special considerations needed when working with Enterprise level clients.

July 31, 2018 — Your clients (prospective and active) are not telling you the truth. Maybe it’s about a project that’s gone off track or a website ideal they envision. Or maybe they’re not sharing their thoughts on ways their business could grow its sales or improve operations.

By demonstrating your ability to be truly authentic at each step in the process, you can aim toward creating projects that are more collaborative and ultimately more successful.

Presentation Slides »

June 17, 2018 — What if getting more good clients for your business was as simple as casting a spell? Mikel Bruce, will share proven marketing and sales tips on how to conjure up & charm more ideal clients for your business… and how to elude those evil projects that drain your resources & time.

February 27, 2018 — In this talk I will cover most frequent mistakes both clients and designers make in their quest to design visually appealing websites. But, where is the barrier between visual and functional? How to focus on users instead of building a good–looking website/or/application that users will hate to use? And how to say no to clients “overthinking” the user interface?

Presentation Slides »

February 27, 2018 — This session is led by video marketing expert Isaac Irvine. Isaac has been working at GoDaddy since 2007 and has a lot of experience in the social media and marketing world! In his session, Isaac will be going over what makes a video go viral and how it can lead to increased brand awareness for your company. The world we live in today is saturated with content–and Isaac will provide you with tangible steps you can take to make your videos stand out. You’ll walk away with a better understanding of how to create brand awareness through video content, how to spot the potential for your content to go viral, and how to determine what you should invest to get your content seen by a larger audience!

February 8, 2018 — Being in IT industry for over a decade Anju knows impactful ways to connect more effectively with client and will be enlightening us on the various aspects of handling difficult clients in a conclusive win-win manner.
She will discuss practical and effective strategies to deal with such clients on the points of retaining them and develop a much stronger client and service provider bonding.
Anju will also discuss client communication balance, some specific tips and, techniques to help you execute and achieve effective results.

November 28, 2017 — Matthias spricht über seine Probleme mit Kunden und wie er damit umgeht.