April 2, 2020 — Spend time talking with a group of web business owners and the conversation will inevitably include someone’s unfortunate experience with a terrible client. Most web pros have a story or two (or eight). While bad clients can’t be completely avoided, there are strategic steps any business owner can take to contain the impact of a bad client. In this session, we will explain the how to create a system that preserves workflow and keeps problem clients in check.

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September 15, 2019 — I will share the top 3 ways you can help your clients stay Top of Mind with their customers, so they can increase their Revenue!

June 27, 2019 — Consultations, estimates, proposals, contracts, oh my! If onboarding your clients is a struggle, this session is for you. I’ll share my super straightforward system and break everything down into actionable steps you can put in place to get clients to sign on the dotted line. When you have a buttoned up client onboarding process, your clients will have confidence moving the project forward with you. It’s how you set the stage for a smooth and successful project (and keep yourself efficient, calm and sane).

April 12, 2019 — -Entertaining workshops
-Enjoyable communication
-A well designed and clear process
-Over delivery and pleasant surprises.
-Website as a Service
and DIY style + training type services.
These are all new ways of delivering websites to different types of audiences.

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March 11, 2019 — Spend time talking with a group of web business owners and the conversation will inevitably include someone’s unfortunate experience with a terrible client. Most web pros have a story or two (or eight). While bad clients can’t be completely avoided, there are strategic steps any business owner can take to contain the impact of a bad client. In this session, Nathan will explain the how to create a system that preserves workflow and keeps problem clients in check.

Take aways: (1) four strategies that will keep problem clients in check, (2) five monsters you should know and how to contain them, and (3) the payoff of protecting your business by building good fences.

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March 11, 2019 — Ever wondered how to choose the right clients? Not all money is good money for your freelance business. We will cover how to identify your ideal client, how to set boundaries, and the impact on your business with the wrong clients.

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February 1, 2019 — Do you struggle to hold your clients’ interest and keep them on task? Do you suffer from scope creep, money chasing and project fatigue (aka, the project the NEVER ENDS!)?

Clients need (and crave!) boundaries, deadlines and – dare I say – gentle harassment. Learn how to automate the process of content collection, nurture your clients throughout the entire web build process and protect your business from committing to another project that never ends!

January 22, 2019 — With almost 20 years experience working with both professional services and product clients, while building and managing development teams, Pat is a veteran WordPress community subject matter expert. Drawing from lessons learned and experience working with all sizes of organizations and clients, Pat’s goal is to discuss how to successfully work with clients and increase Lifetime Total Value in executing your service or product.

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January 8, 2019 — Do you struggle to hold your clients’ interest and keep them on task? Do you suffer from scope creep, money chasing and project fatigue (aka, the project the NEVER ENDS!)?

Clients need (and crave!) boundaries, deadlines and – dare I say – gentle harassment. Learn how to automate the process of content collection, nurture your clients throughout the entire web build process and protect your business from committing to another project that never ends!

January 3, 2019 — I’ve been a internet marketing consultant for several years. Three on my own. Five within agencies before that. While working at an agency, I was the go-to manager for difficult clients. Over that time I’ve learned the most important thing clients need to hear: “No.” I’d like to share with fellow WordPress designers/developers why clients need to hear them say, “no”. I’ll explain how saying, “no” not only helps the client, but helps you provide greater value to them. I’ll also talk about strategies on how to say, “no” without coming across as an arrogant jerk.