‘User Experience’ Videos

  • Jem Rosario: Delightful Design with the Kano Model

    WordCamp Toronto 2015Speaker: Jem Rosario

    January 11, 2016 — What makes websites, mobile apps, and other digital media products go from ‘good’ to ‘great’? Or ‘very great’? How about ‘really, really, really great’? In this session, we will be looking at the Kano Model to unlock the secrets of companies who have turned their products from a new market offering to something that captures their users in total delight.

    We will be exploring what makes digital media products successful offerings in the marketplace, what is this thing called “user research” and how to prioritize product features based on what your users really want and what you can deliver.

    Walk away with three ways you can immediately apply the Kano Model as well as some resources on how to get started with a full-blown Kano Analysis.

    This session is perfect for designers, developers, digital strategists, project managers, business analysts, product owners, and everyone who loves a great and delightful user experience – YOU!

    Learning Outcomes:

    – Get a high-level introduction to user research and how it contributes to a great user experience.
    – Identify your product’s “exciters and delighters” against its “satisfiers” and “basic expectations”.
    – Map out your user’s product needs versus the service you intend to deliver.
    – Use the Kano Model to drive product decisions anchored on user research.

    Presentation Slides »

  • Łukasz Krebok: UX na blogu

    WordCamp Krakow 2015Speaker: Łukasz Krebok

    January 5, 2016 — O co chodzi w UX (User Experience), na co zwracać uwagę, aby dostosować swojego bloga do potrzeb naszego czytelnika, wtyczki i usługi które nam pomogą.

    Presentation Slides »

  • Steve Bruner: Providing Inline Help for a Great User Experience

    WordCamp NYC 2015Speaker: Steve Bruner

    December 20, 2015 — Your added functionality usually means additional Settings, Post Types, Taxonomies, Custom Fields and overall Workflow. Don’t make users struggle to look for your settings page, or become confused and frustrated when trying to fill in fields for a custom post type. Provide them with inline help, where and when they need it
    In this session you will learn how to limit support tickets, emails and general user frustration, by creating

    Presentation Slides »

  • Beth Soderberg: Empowering Users – Modifying the Admin Experience

    WordCamp NYC 2015Speaker: Beth Soderberg

    December 17, 2015 — One of our goals as WordPress developers should be to build user friendly websites and admin interfaces. In many cases once we’ve added custom post types, taxonomies, plugins, and other features required by a site’s design and structure, the WordPress admin panel can become unwieldy and may be confusing to site managers. In this session we’ll explore a number of strategies and techniques that will help make site administration an empowering experience for your clients. We’ll discuss modification of the admin panel, strategic use of custom fields, managing permissions, use of labels and help text, and more, all with the goal of making hand offs to non-technical website managers stress free.

    Presentation Slides »

  • David Aguilera: Cómo alcanzar el éxito: A/B Testing para WordPress

    WordCamp Barcelona 2015Speaker: David Aguilera

    November 28, 2015 — Todas las páginas web que existen en Internet tienen una razón de ser, un objetivo a satisfacer. El ejemplo más evidente es, quizás, el de una tienda electrónica, cuya principal finalidad es vender el mayor número de productos al mayor número de clientes posible. Otros ejemplos incluyen páginas de noticias, donde el objetivo puede ser conseguir que sus lectores se hagan con una suscripción de pago, o incluso un sencillo blog personal, donde el autor quiere, simplemente, aumentar su número de seguidores. El éxito de una página web se puede medir en función del número de usuarios que acaban cumpliendo el objetivo, es decir, comprando el producto que en ella se vende o completando el proceso de suscripción. En esta charla aprenderemos qué es A/B Testing y cómo puede ayudarnos a mejorar nuestro WordPress.

    Presentation Slides »

  • Chiara Dossena: La mia storia da WordPress Contributor

    WordPress Contributor Day ItalySpeaker: Chiara Dossena

    November 24, 2015 — Intervista fatta a Chiara Dossena al primo «WordPress Contributor Day» italiano, organizzato dalla «Italia WP Community» a Milano il 7 novembre del 2015. #wpcdit

  • Andrea Fercia: La mia storia da WordPress Contributor

    WordPress Contributor Day ItalySpeaker: Andrea Fercia

    November 24, 2015 — Intervista fatta a Andrea Fercia al primo «WordPress Contributor Day» italiano, organizzato dalla «Italia WP Community» a Milano il 7 novembre del 2015. #wpcdit

  • LeeAnn Kinney: The Low Hanging Fruit of Web Accessibility

    WordCamp Philly 2015Speaker: LeeAnn Kinney

    November 18, 2015 — LeeAnn will give you a brief overview on the principles of accessible front-end design and show you how easy it is to start building a better web experience for everyone. We will cover what accessibility means in WordPress design and development, 10 simple steps to audit a website for accessibility and I will provide you with tools and tips on how to easily add accessibility into your workflow. You will walk away with a better understanding of how you may be excluding certain users from your sites and immediate actions to prevent it from happening.

    Presentation Slides »

  • Vinay Raghu: Content is a Beast – A Content-first Approach to Building WordPress Websites

    WordCamp Rhode Island 2015Speaker: Vinay Raghu

    October 2, 2015 — Content is the biggest bottleneck in any web design project. From ideation to development through review and signoff, there are several bumps on the road to building a content focused website. Don’t settle for Lorem Ipsum while waiting for signoff on content. Adopting a content-first approach helps tackle these issues iteratively and through collaboration.

    In this talk we cover:

    – A content-first approach to building wordpress websites
    – Why you should never use Lorem Ipsum
    – Importance of content-informed design
    – A collaborative approach to content development
    – How content informs UX and accessibility
    – Make the best use of WordPress as a CMS

  • Belinda Darcey: Beyond UX – Designing for Delight

    WordCamp Montréal 2015Speaker: Belinda Darcey

    September 20, 2015 — Come and learn the secrets to designing a WordPress site (or a mobile app) that your audience will love. What do you need to include to ensure that visitors experience not just a user-friendly site, but one they actively enjoy? How do you create something they immediately want to share with their social networks? How do you satisfy repeat visitors, and keep them coming back for more?

    Understand the business case for delight so that you can convince your team of it’s value and prove it’s worth to your clients.

    Prerequisites:
    Open to all levels: beginner to advanced. Designers, Bloggers, Businesses and Developers are all welcome.

    Presentation Slides »