Kevin Moser: Happy Clients, Outstanding Outcomes

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Published

November 2, 2015

As web designers and developers, we often focus on the technical aspects of our jobs. Unfortunately, many of us struggle with an important part of a project – communication with our clients. It is an often overlooked piece of the puzzle, but it is directly correlated with outcomes and how the client feels we did our job. In this talk, we will look at communicating with clients and managing expectations in three broad phases of a project – pitching/planning, development, and launching/troubleshooting. Specifically, we will look at steps that will make the client feel involved and important. This level of involvement and communication will help keep clients happy through the entire process, giving us an outstanding outcome.

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Event

WordCamp Omaha 2015 8

Speakers

Kevin Moser 1

Tags

Client Communication 9
Client Expectations 5
Clients 21
Outcome 1

Language

English 5292

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