Thomas Stirling: Creating the Perfect Client Experience

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October 27, 2016

In this talk I present my findings from interviews with over 15 WordPress agency founders and ask them what steps they have done to improve their client process, from selling a project for top dollar to handling design concerns and poorly-constructed feedback. We designers and developers can all learn from one another on how best to structure the relationship, continue to deliver outstanding results and avoid headaches.

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WordCamp Ann Arbor 2016 28


Thomas Stirling 1


Client Experience 6


English 7921

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